Privacy Policy

Overview

zestmall is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. We maintain robust security measures to ensure your trust in every interaction.

Information We Collect

• Account & Order Data: We collect your name, email, shipping and billing addresses, and order history to process and fulfill your purchases accurately.
• Payment Data: All payment transactions are handled by our PCI-DSS-compliant payment processor. We do not store full credit card numbers, CVV codes, or other sensitive financial credentials on our servers.
• Usage Data: When you browse zestmall, we may collect your IP address, browser type, device information, and pages visited through cookies and analytics tools. This helps us understand site performance and improve your experience.
• Communications: Any messages you send to us via email, contact forms, or live chat are retained to address your inquiries and improve our support services.

How We Use Your Information

We use your information solely for legitimate business purposes: processing orders, delivering products, sending transactional emails (such as order confirmation and shipping updates), and improving our website and services. Marketing emails are sent only if you have given explicit consent—you may unsubscribe at any time through the link provided in each email.

Sharing of Information

We do not sell, rent, or trade your personal information under any circumstances. We share data only with trusted third-party service providers essential to our operations: payment processors, shipping carriers, and analytics providers that have entered into strict confidentiality agreements. These partners are permitted to use your data only to perform services on our behalf and must comply with applicable privacy laws. In specific cases, we may disclose information as required by law or to protect the rights and safety of zestmall and our customers.

Your Rights

• GDPR (EU/EEA residents): You have the right to access, rectify, erase, or restrict processing of your personal data, as well as the right to data portability. To exercise these rights, contact us using the details below.
• CCPA (California residents): You have the right to know what personal data we collect, the right to request deletion of your data, and the right to opt out of the sale of personal information (we do not sell personal data). We will respond to all verifiable requests within the timeline required by law.

To exercise any of these rights, please email our privacy team at support@zestmall.com or write to us at our business address. We will respond within 30 days of receiving your request.

Cookies

We use essential cookies to ensure the secure and proper functioning of our website. Non-essential cookies—such as those for analytics and personalization—are used only with your consent. You can manage your cookie preferences at any time through your browser settings or via our cookie consent banner. Disabling certain cookies may affect your browsing experience.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email or a prominent notice on our website. Your continued use of zestmall after the effective date of any changes constitutes acceptance of the updated policy. We encourage you to review this page regularly.